Payment & Cancellation Policy
We want to start by saying Thank you for booking or even considering traveling with Egypt Tours Portal as it is always an honor to add more names to the list of our satisfied clients. When conducting a form of official business dealings, there are always terms and conditions to govern all the aspects of this agreement. The moment you book one of our Egypt Tours Packages, you will, in turn, accept & agree on these terms and conditions so make sure you read them carefully.
To Secure Your Payment
In order to fully secure your payment, you should inform Egypt Tours Portal of your Request as from the moment you contact us, we will discuss and finalize all details and arrangements concerning your tour and send the completed itinerary for the final confirmation. After you have confirmed all the details in the itinerary as agreed, you will need to pay the deposit as discussed by wire transfer or a credit card transaction.
Amendments by the Client
While booking your tour with us, you will find it so easy and very flexible to book the tour you want and you may need to do some changes to the initial itinerary to fit mote your needs and we will discuss all options with you to arrange the best possible tour you deserve. You can let our operation department know all of your requirements, whether you would like to add or remove anything and they will inform you if it is a good choice from your side or not. Our team will check the availability, rates, and offer you the best possible organized tour you can imagine.
Payment Policy
All the reservations should be made very early before booking the required vacation. A spot on the given tour will be secured upon receiving the required deposit that is estimated based on the required tour, the number of travelers, and the required date of the tour. The deposit will of course count as part of your final payment.
For Overland Tours
For the overland separate day tours that don’t require any booking of hotels nor domestic flights, we don’t usually ask for a down payment and you can pay the whole cost of your tour right upon your arrival to your tour guide. You have the freedom to pay the cost in any currency you want in USD, EGP, CAD, EURO, AUD, GBP, etc. If you would like to pay the tour cost via your Credit Card, then there will be an extra 3% extra bank fees.
For the Shore
Excursions Regarding any shore excursion, we require 25% from the tour cost to be sent as a deposit through your Credit/ Debit card with no extra charges or through a Bank Transfer and regarding the remaining, it should be paid upon your arrival in cash in a currency you want or via your card whatever it is with an extra 3% as bank fees.
For the Tours that Include Flights
Also for such tours, we require 25% down payment via your Credit Card, or through a bank transfer and the remaining shall be paid upon your arrival in cash in USD, EGP, or via your card with an extra 3% as bank fees. Feel free to pay the cost of your tour with any currency you want. For Any of Our Travel Packages We request 50% of the total cost of your tour as a deposit via your Credit/Debit card or via either your bank account and the remaining will be paid upon your arrival in cash. You can pay the remaining via your Card in advance before your arrival with an extra 3% bank fee.
Kindly Note That your booking should be made as early as possible to guarantee the availability of your tour and once we receive your deposit, it is going to be our responsibility to start your booking procedures based on the required date of the tour, the number of travelers, and of course, the required tour package. Paying the deposit is now much easier than ever as your tour operators will create a secured link for you with the agreed-on deposit and then you can use it in a very smooth way to send us the deposit.
Payment by Credit Card
In order to pay your deposit or the final payment via your Credit Card, our tour operators will create a secured invoice for you to be able to pay the amount of money agreed on in a very smooth, secure, and easy way. No need to send us any information regarding your Credit, or Debit Cards details and you can only use the secured link provided from our side to have a successful transaction throughout a secured payment gateway.
Cancellation Policy of imperial egypt
Cancellation All the Year Except Peak Time
All the cancellation requests should be sent through fax or an email to provide the Company with written confirmation that confirms your reservation should be canceled. In case you cancel your trip, the following scale of charges will be applied:
| Days before Arrival | Cancellation Fee |
|---|---|
| Booking until 61 days before arrival | 15% of total tour price |
| 60 – 30 days before arrival | 25% of total tour price |
| 29 – 15 days before arrival | 50% of total tour price |
| 14 – 7 days before arrival | 75% of total tour price |
| 7 – 1 days before arrival | 100% of total tour price |
Plus, there are cancellation fees on all the domestic flights all around Egypt. If you cancel a tour at any time, you will be subjected to the fees according to the airline’s cancellation policy.
Cancellation for Christmas, New Year, and Easter time
- Christmas & New Year Season Starts from 20 Dec to 31 Jan.
- Easter Season starts from 25 Mar to 10 Apr.
In case you cancel your trip, the following scale of charges will be applied:
| Days before Arrival | Cancellation Fee |
|---|---|
| Booking until 61 days before arrival | 25% of total tour price |
| 60 – 31 days before arrival | 50% of total tour price |
| 30 – 15 days before arrival | 75% of total tour price |
| 14 – 1 days before arrival | 100% of total tour price |
Additionally, there are cancellation fees on all domestic flights all around Egypt. If you cancel a tour at any time, you will be subject to the fees according to the airline’s cancellation policy.
Black Friday Offers
All the Black Friday deals will be available till November 30th on our Egypt Tours Portal website. Offers are only available and valid on new inquiries made during the Black Friday sale. Our Black Friday offers may apply on seasonal & occasional holiday packages plus Exclusions may also apply.
Refunds
All refunds will be performed through the same account, in the same method of the original payment. No Refunds will be possible in the event of a no-show for a present reservation.
Postponing Your Tour
You can get back to us if you decide to postpone your tour to another date if neither of your booking procedures was taken from our side. Then we can postpone your tour as you wish. After reaching an agreement with us of postponing your tour and then you decide to cancel your booking for any reason, then our cancellation policy will be applicable.
Send A Question That May Interest You
we recognize that good service is more than competitive pricing by Performant deliver an excellent quality of service to our clients. we making a memorable holidays , With this objective we aim to earn the reputation as Your best and honest Travel partner, Saving your time and money while providing the best value for your trip to Egypt by using our services.
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The cruise was extremely enjoyable with excellent and varied excursions. They assigned us a terrific guide, Hady, who was incredibly knowledgeable and relayed information in a fun and entertaining way. He also was helpful with practical advice and went out of his way to make sure that we had a fascinating, memorable and safe experience throughout our 4 day stay. I would highly recommend this cruise and guide!
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Great guide and cruise!
We had a fantastic experience! The ship was great with nice rooms and great food.
The best part of our cruise was our guide Hady. He was extremely knowledgeable, had a warm and funny manner, and made our visits great. He went far above the call of duty, even getting up at 4 to be with us to Abu Simbel even though he didn’t have to. He just wanted to make sure we would be ok.
Hady is a fantastic guide. We hope to travel with him again.
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Best way to know Upper Egypt
Best option to get to know most important temples from Upper Egypt. Schedule is a bit tight (early morning start), but definitively worth it.
Upside from the tour was Mohammed Abdo, our guy. He was extraordinary on his explanations and also cared about our needs. He also made special things for us, i.e while going on motorboat to Philae temple he whistled and gave us some bread so that birds follow us, which was beautiful. He also had water for all the trips and helped us to continue our journey in Egypt.
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Mustafa you are a star Habibi
One of the best trips we had with Mustafa. He is absolutely amazing and helped us solve any problem we faced whether it was finding an ATM, or helping us with information and much more. Highly recommend Mustafa as your guide.
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Our tour guide Hady is excellent guy. He did very good job when we with him. His time is punctual. No delay at any time .When he explains us we are so excited. I am going to tell all my friends and families and relatives his name.I gave him out of hundred , hundred points. 👍👍👍👍👍👍👍👍👍
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Nile River cruise, Main questions
In Egypt, you can have a truly special experience to sail via the longest river in the world which is called “The Nile River”. To have such an exceptional tour, you need to get on the board of a Nile cruise putting in mind that there are tens of different Nile Cruises from different categories. The most recommended Nile cruise categories in Egypt are the 5* and the 5* High Deluxe category. Prices differ from a cruise to another based on the facilities on each cruise and the time you would like to visit Egypt in and to check the best possible Nile River Cruise with the different guided prices, kindly check our best suggested
The temperature in Egypt ranges from 37c to 14 c. Summer in Egypt is somehow hot and winter is cool and mild but sometimes it becomes cold at night. The average of low temperatures vary from 9.5 °C in the wintertime to 23 °C in the summertime and average high temperatures vary from 17 °C in the wintertime to 32 °C in the summertime. The temperature is moderate all along the coasts.
Dress not just for the heat, but for the culture. This is a conservative, Muslim culture and should be respected accordingly. Women should refrain from wearing short shorts, see-through clothing or swimwear when on shore excursions. In mosques, for example, women and men should wear clothing that covers both their legs and upper arms.
When it comes to choosing the best and the most suitable time to have a perfect Nile river cruise vacation, you will find that the period from the end of October till the middle of April is the best season ever to plan your Nile river cruise vacation in. You can choose any time between the mentioned period to have your vacation at but kindly notice that Easter and Christmas seasons in Egypt are considered the peaked seasons and prices get higher during those seasons that any other period during the whole year so kindly put this in mind while planning your marvelous Nile River Cruise vacation in the land of Pharaohs, however, you will get the most incomparable affordable tour prices from our side to enjoy the true concept of having an imaginary holiday.
In Egypt, you can have a truly special experience to sail via the longest river in the world which is called “The Nile River”. To have such an exceptional tour, you need to get on the board of a Nile cruise putting in mind that there are tens of different Nile Cruises from different categories. The most recommended Nile cruise categories in Egypt are the 5* and the 5* High Deluxe category. Prices differ from a cruise to another based on the facilities on each cruise and the time you would like to visit Egypt in and to check the best possible Nile River Cruise with the different guided prices, kindly check our best suggested
There are two types of Nile cruises in Egypt, the first one is the private Nile river cruises also known as “Dahabiya” which has about 10 cabins and the standard, more common group, Nile river cruise which has about 150 cabins equipped with everything a traveler could need.
The Nile river cruise is basically a fully equipped floating hotel which holds sun deck, a full entertaining center, an inner swimming pool, lounge bar, discotheque, a marvelous restaurant, a spa, beauty center, a laundry, and gift shops and a safe deposit box, and everything you would expect from a hotel.
The Nile River Cruise sails between the two heavenly cities of Luxor and Aswan or vice versa where everyone can explore the divine Karnak temples Complex, the legendary Valley of the Kings, the mesmerizing Hatshepsut temple, the unique Kom Ombo temple the majestic Philae temple, the glorious Edfu temple, the Great unfinished obelisk, and various more.
The Nile River Cruise sails between the two heavenly cities of Luxor and Aswan or vice versa where everyone can explore the divine Karnak temples Complex, the legendary Valley of the Kings, the mesmerizing Hatshepsut temple, the unique Kom Ombo temple the majestic Philae temple, the glorious Edfu temple, the Great unfinished obelisk, and various more.
There are a lot of public holidays in Egypt too many to count either religious or nation, the most important festivals are the holy month of Ramadan which ends with Eid Al Fitr, Christmas and new years eve.
